Get 10% OFF Your First Purchase! Use promo code FIRSTBUY at checkout and enjoy 10% savings on your first order. ⚡ Get 10% OFF Your First Purchase! Use promo code FIRSTBUY at checkout and enjoy 10% savings on your first order. ⚡

Enjoy free nationwide shipping on all orders over R5,999, as well as convenient local delivery

Enjoy free nationwide shipping on all orders over R5,999, as well as convenient local delivery

Frequently Asked Questions

FAQ Section
Help Center

Frequently Asked Questions

Everything you need to know about purchasing, servicing, and shipping pinball machines.

Do you buy machines? +
We purchase most pinball games manufactured after 1990. Please email photos of your unit along with your expected price to support@pinballmachinessouthafrica.co.za. We do not purchase standard arcade cabinets or jukeboxes.
Do you sell parts? +
We do not sell individual components directly, but you can find links to specialized external parts suppliers in our PARTS directory.
Do you sell and ship machines outside South Africa? +
Yes, we provide full shipping coverage across all regions in Africa.
Do you have a technician in my area that does house calls? +
We maintain a nationwide technical network for in-home service. Send an email with your invoice reference to service@pinballmachinessouthafrica.co.za to be paired with a local specialist.
What is the difference between a high-end restoration and a refurbished pinball machine? +

Refurbished: Thoroughly cleaned and serviced. Playfields are polished, worn bulbs and rubber rings are replaced, minor cabinet touch-ups are performed, and complete gameplay testing is completed.

High-End Restoration: A comprehensive 2-to-3-month reconstruction. The cabinet is sanded down to raw wood before applying original artwork, brand-new legs, and a new coin door. Playfields are swapped for protective clear-coated versions paired with new ramp and plastic assemblies.

Do you accept pre-orders on machines? +
Yes, pre-order availability and lead times are indicated on individual game pages. A refundable deposit holds your order until stock arrives, at which point it becomes non-refundable upon dispatch setup.
What payment options do you accept? +
We accept bank transfers (EFT). We currently do not support cryptocurrency payments such as Bitcoin.
What is the lead time for the machines? +
Delivery typically takes between 2 to 3 days for standard stock, up to 8 to 10 days for select models depending on regional availability.
Do you rent machines for parties or events? +
No, short-term rental services are not provided.
How long does it take for a game to arrive once shipped? +
Curbside shipping generally takes 1 to 6 business days based on location. In-home white-glove placement ranges from 5 to 7 business days. Full tracking information is emailed upon shipment.
Do you collect sales tax? +
Applicable taxes are automatically calculated in your cart during the checkout process.
Do you offer financing? +
Consumer financing across 6, 24, or 36-month terms is available through Bread at checkout. Commercial leasing options are available for business clients, though residential leasing is not offered.
I have an old jukebox... Can you tell me the value, find repairman, find parts, etc...? +
We operate exclusively with pinball equipment and are unable to provide jukebox appraisals, repair referrals, or replacement parts.
Where are you located? +
Our showroom and warehouse are located at 1 Augrabies Ave, Cashan, Rustenburg, 0300, South Africa. Contact number: +27 14 547 0701.
Can you tell me the value of my pinball/arcade machine? +
We provide evaluations exclusively for pinball machines produced after 1990. Send detailed photos to support@pinballmachinessouthafrica.co.za and our team will reply within 24 hours.
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